Why Customer Service is SO Important
What is the most important thing you can do to reduce uncertainty and increase word-of-mouth referrals? The answer is obvious, but it’s often overlooked: improve your customer service.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀No matter how awesome you think your product/service is, or how talented you think you are, what your customers are most likely to remember is the direct contact […]